Understanding and managing fear and anxiety in clients
A highly practical, 1 day workshop on understanding and managing fear and anxiety in clients.
How to prepare them (and yourself) and, how to cope if your ninja preparation isn’t quite as good as you wished. Delivered by a psychologist and a hugely experienced outdoor instructor. The course predominantly address the fear / anxiety of heights but the same techniques are widely useful in other situations.
This is not a mental health first aid course.
Who is it for ?
Whilst primarily aimed at outdoor instructors or those working towards a qualification, it is suitable for anyone who takes others into the outdoors and needs to manage those with fears or anxiety.
This course credits you with 1 CPD point for MTA & BAIML members.
Managing fear & anxiety in your Clients – Course Overview
In this workshop, we gain a basic understanding of anxiety and the “fight or flight” response and delve into some simple, highly practical models you can use to explain this natural phenomenon to your clients.
The models give us the language to describe what is going on for our clients – and just as importantly ourselves – and enable us to have a range of different ways we can manage fear and anxiety within a group / individual to get the best outcome.
The workshop will help us spot the early signs of anxiety, what we can say and where to position ourselves to prevent it worsening.
If there is a significant fear response from a client, we learn what to do and what to say (and importantly what not to do or say). We examine how to build and then use the relationship we have with our clients to help them emotionally regulate and move forward.
We also make sure we all understand the difference between coaching and counselling and when we need to signpost greater support to clients.
Managing fear and anxiety in clients – Course Format
After some brief introductions at 9am we dive into straight in. During the session we cover:
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- What’s normal
- Practical psychological models around fear, anxiety and performance
- How to spot the anxious client
- How to reduce general anxiety within a group
- How to reduce anxiety before the client experiences a significant stimulus
- How to help a client manage their fear whilst they are receiving a significant stimulus
- Different conversations and when to have them, including understanding the boundaries between coaching and therapy
- Knowing where and how to signpost clients who may need additional support.
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We aim to finish the day at around 4:00pm.
Course Details
- Location: Peak District
- Cost: £65
- Duration: 1 day
- Ratio: 2:12
- Level: Instructor
More Information
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Course Dates
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Bespoke Dates and Locations
We can if required deliver Managing Fear and Anxiety in Clients courses at your place of work or add additional courses to an overall package.
Please contact the office and we will arrange some dates to suit your diary.
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Meeting Point
Managing Fear and Anxiety in Clients will meet at 9am in the Anglers Rest in Bamford (S33 0DY) in the Hope Valley.
Tea, coffee and the legendary biscuit tin 🍪🍪 are available from about 8:45.
Bamford has ample free parking, good bus and train links to Sheffield and a good train link to Manchester. It is a 1km walk from Bamford train station to the Anglers.
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Equipment Required
Please bring yourself a notebook and an open mind.
A full equipment list is in the joining instructions.
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Accommodation Options
Our Managing Fear and Anxiety in Clients course is non-residential to allow you to select between a thermarest or 5 star hotel as you require.
There is lots of accommodation in the Hope Valley and a selection of options are listed on our Accommodation page.
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FAQs
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How do I book Understanding and managing fear and anxiety in clients?
The best way to book a Managing Fear and Anxiety in Clients is via this webpage. Choose the date from the options above and then submit your booking and request an invoice or pay. If your course is under six weeks away you must pay the full amount.
For bespoke events get in touch first so we can check diaries and if required give you a quote. Get in touch by either calling the office on 01142 631 155 or emailing us.
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Does the course include accommodation ?
Not usually! We prefer to let you choose where you will be most comfortable. This may be in a tent or in a luxury hotel.
In the Peak District we work out of the Anglers Rest in Bamford (S33 0DY) in the Hope Valley.
There are lots of accommodation options in the valley, a selection are listed on our accommodation page.
For bespoke Managing Fear and Anxiety in Clients courses and events we can arrange whatever you desire from a bivouac under the stars to a spa hotel.
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Children, Parking, Dogs, COVID and everything else...
You will find all of the most frequently asked questions and their answers on our FAQ webpage.
